Donexa

1. Acceptance of Terms

By creating an account, accessing, or using Donexa, you agree to these Terms & Conditions and the Donexa Community Standards.

If you do not agree with these terms, you must not use Donexa.

Donexa may update these terms from time to time. Continued use of the platform after an update constitutes acceptance of the updated terms.

2. Eligibility

Users must provide truthful and accurate registration information. A user must not:

• create an account using another person's identity;
• impersonate another person, organisation, business or public institution;
• create multiple accounts for abuse, fraud or evasion of enforcement;
• use false identification information;
• circumvent a suspension or permanent ban;
• allow another person to use their account for prohibited activities.

Donexa will implement age-appropriate safeguards and, where legally required, age verification and parental/guardian consent mechanisms for children's personal data. Kenya's Data Protection Act requires parental/guardian consent and appropriate age-verification mechanisms when processing children's personal data.

3. User Accounts

You are responsible for protecting your password, protecting your verification codes, maintaining accurate account information, and all activity conducted through your account.

Donexa may suspend or terminate an account where there is evidence of fraud, abuse, illegal activity, serious violations of these Terms, or threats to platform safety.

4. Prohibited Activities

Donexa strictly prohibits use of the platform for:

A. Terrorism and violent extremism

Users may not: promote terrorism; recruit for terrorist organisations; praise or glorify terrorist attacks; encourage terrorist acts; provide material support for terrorism; solicit funding for terrorism; distribute terrorist recruitment material; provide instructions intended to facilitate terrorist activity; create pages/groups/businesses representing terrorist organisations; or use Donexa to coordinate violent extremist activity.

Kenya's Prevention of Terrorism Act prohibits support or solicitation of support for terrorist acts and contains offences concerning terrorist property and dealings.

B. Incitement to violence

Prohibited: calls to attack individuals or communities; instructions to commit violence; threats of physical harm; celebration of violent attacks; organising violence; encouraging mobs to attack people or property; calls for ethnic, religious or political violence.

C. Hate speech

Donexa prohibits content attacking people based on characteristics including ethnicity, race, nationality, colour, religion, tribal identity, gender, disability, or other protected characteristics. This includes calls for discrimination, exclusion, hostility, violence or hatred.

Kenya's National Cohesion and Integration Act specifically criminalises threatening, abusive or insulting material where the circumstances are likely to stir ethnic hatred.

D. Harassment, threats and cyberbullying

Users must not stalk another user; threaten another user; repeatedly harass someone; publish someone's private information to intimidate them; encourage others to attack someone; engage in targeted humiliation; engage in coordinated harassment; or threaten property or physical safety.

Kenya's Computer Misuse and Cybercrimes Act contains specific provisions concerning cyber harassment, including communications likely to cause fear of violence or serious detriment.

E. Child safety

Donexa has zero tolerance for: child sexual exploitation; child sexual abuse material; sexual grooming of children; sexual solicitation of children; trafficking of children; exploitation of children; arranging sexual meetings with minors; requesting sexual images from minors; or exposing children to inappropriate sexual material.

Any content involving suspected child sexual exploitation is immediately removed from public access and escalated according to applicable law and Donexa's legal-response procedures.

F. Sexual content

Donexa prohibits: non-consensual intimate imagery; sexual exploitation; sexual content involving minors; sexual threats; sexual extortion; sexual trafficking; and content used to facilitate prostitution or exploitation where prohibited by law. Donexa does not permit explicit sexual content on the platform.

G. Fraud and financial crime

Users may not use Donexa for phishing; fake investment schemes; fake loans; Ponzi schemes; pyramid schemes presented deceptively; identity theft; fake payment requests; fraudulent fundraising; fake businesses; fake promotions; advance-fee scams; impersonation of banks, M-PESA, government agencies or other financial institutions; or laundering or facilitating proceeds of crime.

Businesses offering regulated financial services should provide appropriate licensing/registration information where applicable.

5. Illegal Goods and Services

Donexa may not be used to advertise, sell, distribute or facilitate unlawful drugs, weapons, explosives, stolen property, counterfeit goods, trafficking services, illegal gambling, hacking services, stolen credentials, malware, human trafficking, or wildlife products prohibited by law.

6. Dangerous Instructions

Donexa prohibits content that meaningfully facilitates serious wrongdoing, including instructions for terrorist attacks, violent attacks, weapon construction, explosives, serious cybercrime, fraud, trafficking, or evasion of law enforcement. Educational, journalistic, academic and historical discussion may be permitted where the context clearly does not facilitate wrongdoing.

7. Misinformation and Manipulation

Donexa may restrict content that deliberately fabricates emergencies, impersonates public authorities, falsely announces deaths or disasters, manipulates users into financial loss, spreads fabricated information intended to cause violence, or coordinates harmful deception. For political and public-interest content, Donexa distinguishes between false claims, opinion, satire, journalism, and legitimate political criticism.

8. Privacy

Users must not publish another person's private information without lawful justification. This includes ID numbers, passwords, financial information, private phone numbers, private addresses, private medical information, authentication codes, private communications, and intimate images.

Donexa maintains a separate Privacy Policy addressing collection, processing, retention, security and users' data rights under Kenya's Data Protection Act.

9. Intellectual Property

Users must not upload content they do not have the right to use. Donexa may remove content where there is a credible copyright, trademark or intellectual-property complaint.

10. Pages, Groups and Businesses

Users creating Pages, Groups or Businesses must use an accurate name, accurately represent the organisation, have authority to represent the entity, provide truthful descriptions, follow Donexa Community Standards, moderate their communities, respond to serious safety reports, and prevent prohibited content from becoming established in their communities.

Administrators may be held responsible for failing to moderate prohibited activity that they know about or reasonably should know about.

11. Suspension and Termination

Donexa may suspend or terminate an account where there is evidence of fraud, abuse, illegal activity, serious violations of these Terms, or threats to platform safety. See the Community Standards for the enforcement ladder, including warnings, content removal, temporary restrictions, suspension, permanent ban and legal escalation.

12. Contact

Questions about these Terms may be sent to our moderation team. Reports of prohibited content can be made through the report button on posts, comments, profiles, groups, businesses, stories and channels.